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This page will help you diagnose and repair many common problems with your refrigerator.

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REFRIGERATOR TROUBLESHOOTING

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#1 Refrigerator side getting warm Freezer still cold

  • Evaporator fan motor not running.
  • Defective defrost timer. See Defrost Diagnosis Procedure
  • Defrost heater defective. See Defrost Diagnosis Procedure
  • Defrost thermostat defective. See Defrost Diagnosis Procedure
  • Airflow blocked from freezer compartment.
  • Freezer control turned to "coldest" setting blocking air flow to refrigerator side. On most refrigerator/freezers, the freezer control closes a baffle when turned to coldest setting, and this blocks off the air flow to the fresh food compartment.
  • Fan blade broken.
  • Defective door switch on older models.
  • Light staying on with door closed.

#2 Refrigerator & freezer compartments both are getting warm

  • Make sure refrigerator is plugged in and has power.
  • Condenser fan motor on bottom under refrigerator not running.
  • Condenser coil clogged.
  • Defective defrost timer. See Defrost Diagnosis Procedure
  • Defective defrost heater. See Defrost Diagnosis Procedure
  • Defective defrost thermostat. See Defrost Diagnosis Procedure
  • Evaporator fan motor not running.
  • Cold control defective.
  • Compressor overload defective.
  • Compressor relay defective.
  • Light staying on with door closed.
  • Compressor defective.
  • Low on refrigerant.

#3 Freezer compartment getting hot.

  • Defrost timer stuck in defrost cycle.(replace)
  • Defrost thermostat stuck.(replace)
  • Ice maker stuck in harvest cycle
  • Light staying on with door closed.

#4 Ice maker not making ice

  • Defective inlet water valve.
  • Freezer temperature not cold enough. (see problem # 2 & 3 above)
  • Defective thermostat in ice maker.
  • Defective drive motor.
  • Water inlet tube clogged with ice.
  • Defective module in newer style icemaker.

#5 Refrigerator sweating around door edges

  • Door gaskets leaking air.
  • Defective case heaters.
  • Energy saver switch not set to reduce exterior moisture


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